Analysis of satisfaction of University students using data mining
Abstract
To study the quality of service offered by educational institutions is extremely important as mostly of them take care of the training of professionals who the world requires. The variety of concepts of quality opens to different trends and interpretations in the field of higher education. The purpose of this research is to obtain indicators of satisfaction of institutional services offered by the Autonomous University of Coahuila, in both administrative and academic areas; for this purpose, research was conducted by a survey of the community of students meeting Likert scaling.
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References
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